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Amended 4th December 2023 | |||
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28th January 2023 | |||
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What are cookies?This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement. How do we use cookies? As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we useManage cookie preferencesBy Using our site you agree to the Cookie that we use. If you do now wish to use the site you can press the 'leave button' on the Cookie Banner ALSO Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers. Chrome: https://support.google.com/accounts/answer/32050 Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac Firefox: CLICK HERE for Firefox Support Internet Explorer: CLICK HERE for Internet Explorer Support If you are using any other web browser, please visit your browsers official support documents. |
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We encourage clients
to leave feedback with respect to the service of their
McKenzie Friends and feedback may be left at www.mckenziefrienduk.net/ratemymckenziefriend.htm Feedback is invited under 3 categories: a) Case support b) Personal Mentoring c) Response and Accessibility Permission
is given to publish feedback, albeit with details removed
that would identify the client and any children. Feedback is accepted under the following
considerations: a) That it does not give
intrusive details of the case. b) That it is balanced and
proportionate i.e. Not a rant against the system or based
on not liking the outcome. Outcomes in family court are
not necessarily based on what a client wishes, but
instead based on needs and fairness with the interests of
any child being paramount. c) That it is not
disproportionately negatively based on rejecting or not
liking the advice or direction being suggested by the
McKenzie Friend. We often have to tell people what they
may need to know, not on what they want to hear, that
does not make the advice wrong or inappropriate. d) That it is well
considered. For example, a blanket ticking of every box
as very unsatisfied without thought and as a
protest is not reasonably considered feedback. e) That the conduct of the
client has been appropriate during the service. Where the
client has been aggressive, unreasonably difficult or at
times abusive, then any feedback is unlikely to be
balanced. f) The client only gets
one opportunity to leave feedback whether accepted or
rejected. If accepted, it cannot be changed after
submission. If rejected due to non-compliance, further
attempts at feedback will not be accepted. |
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Independent McKenzie
Friend Members may apply to have a DBS Checked Status and
tick on the website. A basic DBS check is obtained and
examined. A clear DBS check and tick means either that: a) The McKenzie Friend has no cautions or convictions. b) The McKenzie Friend may have a caution or conviction, but it is considered that it has no bearing on their integrity, honesty or ability to be a trusted independent McKenzie Friend and to be featured on the website. c) Some McKenzie Friend may not submit a DBS check. It is our policy as from the 04/12/23, that any new or joining member of the McKenzie Friend UK Network, must provide a Basic DBS Check. It remains voluntary for existing members prior to this date. From the 04/12/23, new members will not be considered for membership if they have cautions or convictions for Violence, Public Order Offences, Coercive Control, Assault, Theft, Burglary, Fraud, Stalking, Drug Dealing, Child Abuse, Sexual Offences, or other serious offences. |
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